Electric Vehicles tesla-service-center

Published on April 10th, 2014 | by Christopher DeMorro

4

Tesla Responds To Lemon Lawsuit With Accusations Of Tampering

tesla-service-center

Tesla has responded to the King of Lemon Law’s lawsuit, and the blog post questions both Menga’s motives, and the owner’s contribution to his car’s troubles. This case is far from closed, however, and both sides are no doubt digging in.

In an official blog post, the company claims that even though it could not reproduce the malfunctioning door handles that the customer complained of, it still replaced the handles, free of charge. The other issue was a continuously blown fuse that stumped Tesla service engineers. Eventually, Tesla claims to have found the solution:

After investigating, they determined that the car’s front trunk had been opened immediately before the fuse failure on each of these occasions. (The fuse is accessed through the front trunk.) Ultimately, Tesla service applied non-tamper tape to the fuse switch. From that point on, the fuse performed flawlessly.

Tesla also claims there was no mention of a buyback in its own correspondence with the Model S owner, and that the lawsuit came as a surprise. For its parting shot, Tesla also lets us know that the same lawyer, representing the same client, also filed a lemon lawsuit against Volvo this past February.

The rest of the post is worth a read if you want the story as Tesla sees it, though be warned that there’s a fair bit of marketing hyperbole worked into their response. This case will have its day in court, though one has to wonder if Vince Menga hasn’t bit off more than he can chew. Tesla knows everything that happens in its cars, and if his client is trying to pull a fast one, it appears he’s just been called out by a media and Wall St. darling. After all, Tesla has much bigger fish to fry.

Your move, Menga.

Source: Tesla Motors


Tags: , , , , , , , ,


About the Author

A writer and gearhead who loves all things automotive, from hybrids to HEMIs, can be found wrenching or writing- or esle, he's running, because he's one of those crazy people who gets enjoyment from running insane distances.



  • J_JamesM

    Tesla doesn’t mess around when it comes to people impugning their automobiles.

    • shecky vegas

      J – Not to mention there is NO OTHER auto manufacturer who stands behind their product like Tesla does. If a problem comes up, they make that issue known to the general public and then go in and fix it on their own dime.
      Let’s see GM try that some time…

  • shecky vegas

    This could actually be quite funny if it goes to trial. I see no reason for Tesla to back down and this clown of a lawyer may actually believe he can gain some kind of prestige from this.

  • Pingback: Tesla Responds To Lemon Lawsuit With Accusations Of Tampering | Enjeux énergies

Back to Top ↑